
Meet the People Behind the Conversations
At Opinions Link, our recruiters are the heart of what we do. They’re not just professionals—they’re friendly, thoughtful, and genuinely curious individuals who love connecting with people from all walks of life. Whether it’s your first time participating in a study or you’ve done this before, our team is here to make the experience smooth, respectful, and enjoyable.
Behind the scenes, our dedicated team of expert recruiters works with care, precision, and integrity to ensure every match is meaningful. They go beyond the basics to truly understand each study’s needs, thoughtfully connecting the right voices to the right projects. Their attention to detail and personal approach are what set us apart and ensure the quality and reliability of every research engagement.
When you hear from one of our recruiters, know that you’re talking to someone who values your time, your voice, and your unique perspective.
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Research Associate
Ottawa, CanadaWith a varied background living in Malaysia, Uzbekistan, and India, Shivan is now located in Canada. Currently studying Interactive Media Design, he has a keen interest in technology and its future.
In his free time, Shivan enjoys outdoor sports, listening to music and learning about the newest discoveries in science. Through experience in retail and market research, he has developed a robust client-oriented mindset which he carries forth in his work.
Shivan joined Fiorente Global in 2022 as Platform Technician.
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Team Lead - Field Solutions
Fredericton, Canada
US: +1 (770) 628-0767Emily has always been fascinated with human behaviour and is passionate about inclusive mental healthcare. She graduated from St. Thomas University, Fredericton NB, in 2019 with a degree in Psychology and Criminology, and is a certified Psychosocial Rehabilitation Practitioner. Emily spent the last four years in Social Services developing strong relationships and advocating for diverse populations.
Emily embodies an adaptable and lateral mindset, and has always thrived in a fast-paced, dynamic environment. From her years of interpersonal, administrative and advocacy work, she takes pride in her strong problem-solving and excellent communication skills.
Growing up on the East Coast of Canada, Emily has a love for the outdoors. You will often catch her near the ocean, on hiking trails or spending time with friends. Recently, Emily moved to Nova Scotia, Canada, to get a little closer to that ocean breeze.
Emily joined Fiorente Global in 2021 as a Research Associate and soon after became a Project Manager. In 2024, she was promoted to Team Lead - Field Solutions where she helps support and oversee our recruiting division.
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Lead Recruiter,
Fredericton, NB, CanadaHilary has a fervour for interconnectedness with others and attention to depth and detail when it comes to communication. She holds a Bachelor’s degree in Psychology from St. Thomas University (2019) and a Master’s degree of Education in Counselling from the University of New Brunswick (2023).Hilary’s dedication to research, which began with neuroscience and clinical psychology, now translates to her detail-oriented focus within recruitment for market research. Her compassion and appreciation for building relationships make her an engaging and trusted partner in this process.
In her spare time, you can find Hilary by the ocean or on a golf course.
In 2024, Hilary joined the Fiorente Global team as Lead Recruiter.
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Research Associate
Quebec CityEmilie was born and raised in the beautiful town of Saint-Nicolas, just outside Québec City, She is currently studying social sciences at Cégep Limoilou.
Emilie has experience in the sailing industry, retail, and restaurants. With this experience, she brings strong communication skills and a natural ability to connect with people to her role with Fiorente Global.
Outside of work, you will find Emilie playing volleyball (both indoor at the collegiate level and competitively on the beach), spending time outdoors, hanging out with friends, and loving on her favorite animals, especially dogs! She also has a love for traveling and discovering new cultures!
Emilie joined Fiorente Global in 2025 as a Recruiter.
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Research Associate
Quebec CityMelissa was born and raised in Quebec City. She is currently studying health sciences at St-Lawrence, the only English speaking college in Quebec. She intends to pursue further studies in psychology in the upcoming years.
In the past, Melissa has gained the skillsets of teamwork and communication through working summer at the Marina in Quebec. She looks forward to bringing these skillsets to Fiorente Global as a Recruiter.
In her free time you can find Melissa sailing, a passion that was passed to her from her Father. Her ultimate goal is to travel the world by boat, exploring the villages and towns near the water, as well as making friends all over the world.
Melissa joined the Fiorente Global team in 2025 as a recruiter.
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Partnerships Manager
Florence, ItalyChristine started her career in technology and consulting sales after graduating from Northeastern University in Boston, MA, majoring in Business and International Marketing.
With her passion for travel and following her dream of living in Europe, she moved to Florence, Italy in 2003. Here she studied Italian while working and traveling throughout the continent experiencing the many diverse cultures and cuisines.
She has worked in various sales, marketing and new business development roles over the years and joined the Fiorente Global team in October 2020 as Research Associate.
In 2023, Christine’s role evolved and she now looks after our partnerships.
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Proposals Manager
Granbury, TX
US: +1 (559) 399-4339Born in the Lone Star State, Jenni always had a fascination with consumer behavior and preferences. Naturally, she pursued this interest with a Bachelor’s in Economics from Texas A&M University with a specific passion for Econometrics. However, she had a coinciding talent that would soon steal her heart – making the decision to attend Le Cordon Bleu, to receive an Associate of Applied Science in Culinary Arts.
Prior to joining the Fiorente Global team in 2020 as Research Associate, Jenni spent three years at SyncScript where she got to experience many aspects of market research from transcription to QA Management.
Jenni thrives in knowing what to say and when to say it. She’s the ultimate wordsmith and has a laser focus for detail. Her creative approach to problem solving and job completion always ensures that anything she does exceeds all expectations.
Jenni’s role transitioned in 2022, as she moved into the world of Proposals as a Proposals Manager.
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Lead Recruiter
Fredericton, NB, Canada
US: +1 (770) 628-0981Dawn graduated from St Thomas University, Fredericton NB in 2004 then moved to Canada’s West Coast, where she resided for 11 years.
In Calgary, Dawn worked for various Community Service Organizations including acting as a pivotal part of Rana Respitory’s launch of their oxygen machine home care program, and Pace Kids working with special needs children.
From previous positions as client liaison as Event Coordinator to Office Administration, Dawn has always had keen problem-solving skills, and the ability to build strong work relationships.
Dawn’s love for the ocean, family and friends brought her back to the east coast in 2015. Dawn now devotes her spare time to the local organizations Big Brother’s Big Sister’s where she has been a 1 on 1 mentor, sits on the Board of Directors and is an active member of the fundraising committee.
Dawn is a highly organized professional, and her extensive coordination, and charity program successes, have been a direct testament to her self-motivation and excellent organizational skills
Most recently, Dawn has decided to re-focus her coordination skills in a different way as part of the Fiorente Global team as a Research Associate.
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Lead Recruiter
Halifax, NS, CanadaJasmina hails from Fredericton, New Brunswick, but made the move to Halifax, Nova Scotia just over a year ago. Jasmina holds an Honours degree in Psychology, and has a lengthy professional background working in mental health services. She has always been passionate about working in a helping role and connecting with others.
In her leisure time, you will often find her exploring the picturesque landscapes of Nova Scotia with her beloved dog and she also loves spending time by the ocean.
Jasmina bought her many skills to the Fiorente Global team as a Research Associate in 2022. In 2024, she was promoted to Lead Recruiter.
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Research Associate
Halifax, Nova ScotiaAlex joins Fiorente Global in 2024, after 10 years working as a Project Manager in the fields of Geochemistry and Microseismic Surveying. After graduating with her diploma as a Forest Technician, she began pursuing her passion as a Forester. Over the past decade, her work has taken her from coast-to-coast across Canada; evaluating, surveying and analyzing.
After spending the majority of her upbringing in West Africa, California and Australia, Alex recently relocated from northern British Columbia to the Coast of Nova Scotia – where she can be found spending every spare minute in the woods with her two beloved huskies!
In making the move and changing scenery to Nova Scotia, she’s decided to do the same professionally. She’ll be expanding her horizons and beginning to understand the landscape of people rather than just nature, as she embarks on a journey as a Research Associate on the Fiorente Global team!
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Lead Recruiter
Moncton, NB, CanadaWith an extensive background spanning 26 years in customer service and sales, Chris McConaghy has seamlessly transitioned into the role of a Market Research Recruiter in 2023 on the Fiorente Global team.
Leveraging his diverse experience, Chris excels in connecting with individuals from all walks of life, making him a trusted partner in the world of market research.
Before diving into market research recruitment, Chris thrived in various roles, including being a Realtor, managing bustling bars and restaurants, representing an imported beer company as a Territory Sales Representative, and leading sales efforts as a Sales Manager for a power sports dealership. These roles have equipped Chris with a deep understanding of consumer behavior and a keen eye for identifying target participants for research studies.
In his current role, Chris combines his passion for understanding people with his expertise in sales and customer service to recruit participants that offer valuable insights to research projects. He approaches each recruitment process with dedication and empathy, ensuring that participants feel valued and engaged throughout the study.
Outside of work, Chris is a devoted father to two wonderful girls, cherishing every moment spent with his family. An outdoor enthusiast, he enjoys hiking with his loyal canine companion and participating in recreational sports such as softball, golf, and hockey. Chris's strong family values and friendly demeanor make him not only a trusted recruiter but also a cherished friend to those around him.
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Partner Field Solutions
Orange County, CA
US: +1 (949) 940-8444Colleen Palumbo has a uniquely diverse background which has allowed her to develop a distinct skill set through her experience in the market research, film and theatre industries.
After graduating from Pace University in New York City, with a Bachelor of Fine Arts Degree, Colleen went on to produce and direct numerous Off-Broadway Plays and associate produce several independent films and commercials in both New York and Los Angeles.
Colleen began her market research journey in operations at Focus Suites of New York in Manhattan, then quickly moved into Project Management, eventually becoming Senior Project Manager at Focus Suites in 2013, where she excelled in resolving challenges with innovative solutions, overseeing the full life cycle of projects with a meticulous attention to detail, and building lasting relationships with clients and vendors.
Colleen joined the Fiorente Global team in 2020 as a Senior Project Manager and was promoted to Director of Field Solutions in 2021. She now heads up our participant recruitment team as Junior Partner as of 2023.
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Research Associate
Sterling Heights, MIBorn and raised in Michigan. Erika graduated from Oakland University with a Bachelors of Arts and Science concentrating in Graphic Design. She moved quickly into a Creative Marketing role in the corporate world where she was able to put her passion to work. Throughout Erika’s career she has gained a lot of experience in branding, creative marketing, social media, web design and helping clients advertise their products effectively.
Erika is now embracing being a “boy mom” of two little ones and has decided to make a shift in the marketing world to the Marketing Research industry. She looks forward to taking her experience from her other marketing roles and her attention to detail to make an impact in Market Research.
In Erika’s free time she enjoys spending time with family, friends and chasing around her two little boys. Along with putting her creative cap on and doing wedding day of coordination.
Erika joined the Fiorente Global team in 2024 as a Research Associate.
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Platform Technician
Fredericton, CanadaBorn and raised in Fredericton NB, Joel graduated from the University of New Brunswick in 2009, with a Bachelor of Business Administration degree with a concentration in Marketing.
He has experience working in sales, account management, and customer service. Joel enjoys being part of a team and with a passion for helping people, he has developed strong relationship building and problem-solving skills.
Joel spends time volunteering for a non-profit organization in Fredericton, that helps provide financial assistance to local youth in sport through community fundraising. He’s also an Assistant Coach with a local Under-18 hockey team. In his spare time he enjoys golfing, playing hockey and cooking.
Joel joined the Fiorente Global team as Platform Technician in 2022.
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Project Support
Plantation, FLBrielle’s path into business began close to home, where she lent a hand to her family's businesses, gaining invaluable insights and experiences that has helped shape her aspirations.
For the past four years, Brielle dedicated her time and talents to the world of customer service, mastering the art of connecting with people and addressing their needs. Her commitment to fostering meaningful relationships with clients is second to none.
Beyond her professional endeavors, Brielle finds joy in exploring the world and cherishing quality moments with friends and family. Her aspiration is to traverse the globe, absorbing knowledge from diverse cultures and experiences.
In 2023, Brielle embarked on a new journey in the role of Project Support with Fiorente Global, bringing her enthusiasm for learning and her expertise to our dynamic team.
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Research Associate,
Atlanta, GAFallon has a strong background in healthcare operations and training, with expertise in various roles. She earned her Bachelor of Health Science (BHSA) in Health Services Administration along with a Graduate Business Certificate in Health Services Management. During her time in school she spent time sharpening her skills in the medical industry including managing, scheduling, training, coordinating logistics, onboarding, managing emergency call protocols and ensuring efficient patient care. Throughout Fallon’s career, she has found a passion for committing toexcellence in the healthcare industry.
Outside of work, Fallon is a passionate traveler, a true food enthusiast, and a dedicated humanitarian. Family and faith hold significant places in her heart, shaping her values andpriorities. Additionally, she thrives on bringing people together, whether it's hosting gatherings, fostering connections or creating memorable experiences for those around me.
Fallon is a a Research Associate on the Fiorente Global team.
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Research Associate,
Saint John, NB, CanadaSamantha Wentzell has always had an interest in health behaviour, health equity, and healthcare systems. She graduated from the University of New Brunswick with a Bachelor of Science (2008), Bachelor of Arts (2008), and Master’s in Medical Anthropology (2012). Since then, she has spent her career working within the community health sector, supporting health equity and population health outcomes.
Samantha has a passion for health research and understanding ways to positively impact people’s health practises. Samantha’s compassion for understanding individuals’ experiences, coupled with her client-orientated approach is carried through in all her work.
In her spare time, Samantha enjoys spending time with family and friends, and her dog. She enjoys expressing her creativity though art and taking any opportunity to learn.
Recently, Samantha has chosen to apply her passion for health, her detail-oriented work ethic, and experience in process and quality improvement to her new role as a Research Associate with Fiorente Global.