Privacy Policy

Updated October 16, 2024

Thank you for visiting Opinions Link, a division of Fiorente Global LP (“Fiorente”). This Privacy Policy describes the personal data handling policies of Fiorente, including the following:

  • What personal data we collect, including from our website www.opinionslink.com (the “Site”);

  • How we use the data;

  • With whom we may share the personal data;

  • The legal grounds for processing the data;

  • Storage and protection of your data;

  • Your Privacy Rights, Choices and Disclosures, including those for Europe and California;

  • Links to other sites;

  • Users Outside the United States;  

  • Privacy Policy updates; and

  • Contact information

Personal Data We Collect or Process

The Site captures some information about you automatically utilizing background local storage and session storage technologies (“Cookies”) in order to improve the user experience. Cookies are small files or other prices of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our Site (including certain third party services and features offered as part of our Site). Examples of information of this type are your IP address, the browser you are using, the operating system you are using and the pages on the Site that you visit. We may also collect information from publicly available sources.

We operate social media pages on third party networks and have social media icons and/or links on the Site. When you visit or link to our social media pages, data is processed both by us and the applicable social media provider. Social media providers are unaffiliated with us, and we are not responsible for the content or privacy practices of social media providers.  Social media providers have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.

The Site also collects information that you provide to us voluntarily, including when you communicate with us via email, phone, text messaging or other means, when you request information about our services, when you engage us for services, and when you apply for a position with us. You may be asked to provide certain information about yourself including, without limitation, your name, physical address, e-mail address, phone number and payment card information (if you retain our services).

We use a third-party credit card processing company to assist us in providing you the services you request. We do not store sensitive payment data such as the entire credit card number and CVC. Rather, we pass the payment data to the third-party processor and receive back from them a token which does not contain the sensitive data. We do retain non-sensitive payment data used to identify a payment such as the last four digits of a card number and expiration date.

We also act as a service provider for third parties, including those that perform market research. In that role, we may collect information from individuals who agree (under a separate consent) to be market research participants. The topics range across consumer products, health conditions, lifestyle experiences, financial services, technology, electronics, travel, education and fashion to name a few. In such capacity, we may be asked to collect information about the following (without limitation):

  • Contact Data, including name, email address and phone number;

  • Information about your identity, including date of birth and gender;

  • Demographic information, including marital status, ethnicity, employment information (status, industry and title), income range, the state/county/province/country of your residence;

  • Family information, including whether you have children and their age range(s);

  • Health and health insurance information; and

  • Information about your use of technology.

When our clients conduct market research, we may come into contact with personal data that is collected by others but which we process in order to perform our contractual obligations to our clients. We do not knowingly collect information from users of our Site under the age of 18 and/or their internet usage, and such persons are not authorized to use the Site. If we obtain actual knowledge that a user is under 18, we will take steps to remove that user's personal information from our databases. By using the Site, you are representing that you are at least 18 years old. You also represent, by accessing or using the Site, that you are of legal age to enter into legal agreements, or if you are not, that you have obtained your parent’s or legal guardian’s consent to accept the terms in this Privacy Policy. From time to time we may come into contact with persons under the age of 18 as may be necessary in the performance of our contractual obligations. In such instances we take reasonable efforts to not collect or store any personally identifiable data of such persons, but rather de-identify and anonymize such data of persons under the age of 18.

Fiorente offers a mobile messaging program to market research participants in connection with its Opinions Link service, where, if you opt-in, you agree to receive SMS notifications from us, which notifications may include participation reminders, updates, and content related to market research opportunities. Opting in to mobile messaging is entirely voluntary and is not a condition of participation in any market research projects. The SMS Terms located at https://www.opinionslink.com/sms-terms, which are incorporated herein by this reference, contain terms and conditions of our agreement that apply to the extent you participate in the mobile messaging program. You may opt-out at any time by replying “STOP” to any SMS. You will receive one final confirmation SMS before being removed from our list.

How We Use the Data

We use the personal data we collect to respond to your inquiries, provide or enhance the services you request, communicate with you, perform our contractual obligations, including market research, provide updates and other important information related to your activity on the Site, inform you of new services or changes in services, administer the Site, to fill employment positions, to enter into contracts for services, to fulfill legal obligations we have to governmental authorities or other third parties, and for other legitimate business purposes. You will have the opportunity to opt out of any electronic marketing communications you may receive from us.

With Whom We Share Personal Data

Fiorente is a global provider of services headquartered in the United States, and as such may need to share information with internal personnel located in different geographic locations in order to fulfill our contractual and legal obligations. We may also share your personal data to third parties (within or outside your country of residence) who perform services on our behalf, including without limitation our technology providers, payment processor, professional advisors, translators, moderators and transcription providers. If you opt-in to our mobile messaging program, we will use information you provide through the program to transmit your mobile messages and respond to you, if necessary. This includes sharing information with platform providers, phone companies, and other third-party service providers who assist us in the delivery of mobile messages.  We may disclose information (within or outside your country of residence) if we have a good faith belief that disclosure is necessary by law or the legal process, to protect and defend our or others’ interests or property, or to enforce agreements you enter into with us. Your information may be transferred to another company (within or outside your country of residence) in connection with a merger or in the event that our business is acquired in whole or part by another company. We may share aggregated and de-identified information with third parties (within or outside your country of residence) for analytical, research or other similar purposes. Fiorente may obtain your written consent from time to time in electronic form by using online agreements or other acknowledgements on the Site, including for any other contemplated uses of your personal data not addressed in this Privacy Policy. Please read all online agreements carefully before accepting them.

Grounds for Using Your Personal Data

We rely on the following legal grounds to process your personal information:

Consent: Some uses of your personal data as described in this Privacy Policy are subject to your consent, such as marketing email communications. To withdraw your consent, please contact us at info@fiorenteglobal.com. You may also refrain from providing, or withdraw, your consent for Cookies via your browser and mobile settings.

Performance of a contract: We may need to collect and use your personal information to enter into a contract you or to perform a contract that you have with us. When we process personal data on behalf of third parties, we do so in performance of contracts with such third parties.

Legitimate Interests: We may use your personal information for our legitimate interests to provide our products and services and to improve our products and services and the content on our Site. We process information on behalf of third parties who have legitimate business interests in operating a business, such as performing market research. We may use technical information as described in this Privacy Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.

Compliance with Legal Obligations: We may use your personal information as necessary to comply with our legal obligations.

Storage and Protection of Your Personal Data

We retain the personal data we collect for so long as reasonably necessary to fulfil the purposes for which the data was collected and to perform our contractual and legal obligations. We take reasonable administrative, physical and technical precautions to protect your personal data and communications between us. This includes, when required or as we deem appropriate and feasible under the circumstances, written commitments from third parties that may have access to your data that they will protect the data with safeguards that are substantially equivalent to those used by Fiorente. No Internet or e-mail transmission is ever fully secure or error free, however. We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us via email or over the Internet.

Your Privacy Rights, Choices and Disclosures

General

This section is subject to specific disclosures on privacy rights set forth below.

We are committed to facilitate the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request the correction, modification or deletion of your personal information and the right to opt out of the sale of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations. 

To make a request or to ask us a question about our data practices, please contact us via email at info@fiorenteglobal.com. In addition, you may contact us at: Fiorente Global, 1245 N Highland Ave NE, STE 230, #913, Atlanta, GA 30307, USA. You may opt out of receiving electronic marketing communications from us by clicking on the “unsubscribe” link on the communication or contacting us at info@fiorenteglobal.com. Some non-marketing communications are not subject to a general opt-out, such as communications about transactions, disclosures to comply with legal requirements, software updates and other support-related information. Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority. You may be able to disable Cookies through your browser settings, but if you delete or disable Cookies, you may experience interruptions or limited functionality in certain areas of the Site.

Your European Privacy Rights and Choices

If you are located in the European Union, the United Kingdom or another jurisdiction that has adopted laws substantially similar to the General Data Protection Regulation, your privacy rights include the following:

  • Transparency and the right to information. Through this policy we explain how we use and share your information. However, if you have questions or need additional information you can contact us any time.

  • Right of access, correction, restriction of processing, erasure. You may contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information, which requests we will do our best to honor subject to any legal and contractual obligations.  To make a request or to ask us a question about our data practices, please contact us via email at info@fiorenteglobal.com.

  • Right to withdraw your consent at any time. When we process your personal data based on your consent, you have the right to withdraw it at any time.

  • Right to object at any time. You have the right to object at any time to receiving marketing or promotional materials from us by either following the opt-out instructions in commercial e-mails or by contacting us, as well as the right to object to any processing of your personal data based on your specific situation. In the latter case, we will assess your request and provide a reply in a timely manner, according to our legal and contractual obligations.  Some non-marketing communications are not subject to a general opt-out, such as communications about transactions and disclosures to comply with legal requirements. 

  • Right to data portability. You have the right to data portability of your own personal data by contacting us.

  • Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal data that may negatively impact you.

  • Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal data infringes your privacy rights according to the European Privacy regulation, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement.

California Disclosures

California “Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed.  If you are a California resident and want such a list, please send us a written request by email to info@fiorenteglobal.com with “California Shine The Light Rights” in the subject line. 

California Do Not Track Disclosure: We do not respond to Do Not Track browser settings. 

California Consumer Privacy Act Disclosure:  Fiorente is not a “business” subject to the California Consumer Privacy Act or the California Privacy Rights Act.

Links to Other Sites

Our Site may contain links to other websites for your convenience or information. These websites may be operated by companies unaffiliated with Fiorente, and we are not responsible for the content or privacy practices of those websites. Linked websites may have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit the websites. 

Users Outside the United States

Fiorente is a Georgia Limited Partnership. The Site is controlled and operated from the United States. If you are an individual from the European Union, Canada or any other jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that we may store the information we collect in the United States or in other countries where we or our third-party service providers have operations. Personal data may also be transferred from the country of your residence to other countries, including the United States.

Privacy Policy Changes

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our information practices, and any such amendments shall apply to information already collected and to be collected. Your continued use of our Site after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy. Please review this Privacy Policy periodically and especially before you provide personal data to us. If we make material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our home page. The date of the last update of the Privacy Policy is indicated at the top of this Privacy Policy.

Contact Information

You may contact us at any time via email at info@fiorenteglobal.com or to Fiorente Global LP, 245 N Highland Ave NE, STE 230, #913, Atlanta, GA 30307, USA.